AS

Career Journey

A product progression

Eight years inside enterprise compliance software. Not a resume but a whole story of how customer proximity became AI product direction.

My product arc

  1. Customer proximity
  2. Product ownership
  3. Enterprise systems thinking
  4. AI product direction
  1. 2025 → today
    M.S. MIS · University at Buffalo

    AI product direction

    Concentrating in Generative & Agentic AI for digital product management. Building grounded RAG side projects and targeting senior PM roles in AI SaaS and healthcare AI.

    • Vice President, Product @ UB (2025–2026)
    • Built a compliance document Q&A agent with the Claude API
    • Most Engaging Presenter, UB School of Management (2025)
    • On-campus GTM strategist for a research-funded neuroscience product driving market analysis
    • Delivered digital order & inventory management system for a non-profit organization based in Buffalo, NY as part of the Experiential IT Capstone project
    • Recipient of 'Biggest Business Impact' award at UB School of Management Innovation Expo 2026
  2. 2024 — 2025
    Senior Product Manager · Benchmark Gensuite

    Senior PM for enterprise workflow products

    Led delivery of GenAI capabilities embedded inside compliance and audit workflows. Owned model selection, eval, rollout, and adoption.

    • Shipped AI/OCR Checklist Digitization on Amazon Bedrock + Textract
    • Defined eval criteria for production AI features
    • Impact Award (2024) for shipping significant product features
  3. 2020 — 2023
    Product Manager · Benchmark Gensuite

    Product ownership in audit & compliance

    Took ownership of audit and inspection modules used daily by frontline safety managers. Shipped features that survived real audits, not demo scripts.

    • Owned roadmap and PRDs for inspection program configurability
    • Partnered with engineering across India and US time zones
    • Trailblazers Award (2022) for innovation in workflow design
  4. 2017 — 2020Start
    Lead Business Analyst ← Business Analyst ← Associate Business Analyst · Benchmark Gensuite

    Customer + workflow foundation

    Promoted twice in three years inside customer-facing workflows. Lived in the daily reality of Fortune 500 EHS, audit, and compliance teams, and translated messy field operations into product requirements.

    • Onboarded 20+ enterprise subscribers across pharma, energy, and manufacturing
    • Built deep intuition for inspection, finding, and corrective-action flows
    • Owned customer escalations end-to-end — diagnosis to product change